Important Information


 There is ramped access to the school’s front reception entrance and to the dining hall.  There are also accessible toilets on the ground floor and in the dining hall.  Two dedicated parking spaces are available, one at the front of the school and one in the school staff car park.

Although the teaching rooms are spread over 3 floors, the school has access for wheelchair bound pupils on the ground floor where there is a hall and six classrooms.  All classrooms have computer and iPad access and class libraries although the main library are situated on the upper floors.

Parents of children with individual needs should contact the Headteacher for advice and more detailed information about provision.

Road Safety and Car Parking

It should be noted that parents are responsible for their children getting to school safely. This has special significance where the crossing of busy roads is involved. If there is no crossing patrol person on duty where one is normally in attendance, responsibility for crossing remains with parents. We request that parents do not park or drop off children directly outside the school or on the pavement. This is an official crossing point for children entering and leaving school.

In the interests of children’s safety, parents may not park on school grounds unless on official business e.g. compiling a report for the governing body. When on foot, please set a good example for the children by using the footpaths and keeping to the left through the car park. We advise that those travelling by car use the parking area on Lowery’s Lane.

We also ask that you show consideration to our neighbours by not parking in front of driveways or garages.

Accidents or Illness

In the event of your child becoming ill or having an accident at school, we need to contact you quickly. You will be asked to give a telephone number or address where you may be reached during the day. We also need the number of another contact, in case we are unable to reach you. It is very important that your child sees a familiar face from home as soon as possible after an accident, or if they feel ill, so do keep those details updated. If your child suffers a bump to the head or face, a separate letter is sent showing that it was dealt with by school staff. In the event of a serious accident or illness, an ambulance will be called and then contact will be made with parents who will be asked to meet their child and school staff at the hospital.


If your child is going to be absent please phone the school on the first morning or send a message, giving an indication of the duration of the illness. If that call is not made by 9.30, a member of school staff will phone the first named contact to ensure the child is safe at home.

We pride ourselves on our excellent attendance which obviously has a positive impact upon the children’s attainment. However, we depend on parental support to ensure that your child attends school regularly and punctually.

Fire Drill

We have regular fire drill practices to familiarise children with safe escape routines and assembly points in the event of fire. Visitors are advised that the Fire Assembly point is at the bottom of the playground away from the main building. There are designated Fire Wardens on each of the three floors.

Online Payments

We encourage parents to use the ‘Schoolcomms’ system for online payments for school dinners and for when larger amounts of money is paid to school e.g. residential trips.  We do hope parents will take up the opportunity to use this system as it makes payments to school easier as access/payments can be made 24 hours a day, 365 days a year.

Parents need to access the payment system school gateway.You will need to enter your email address and the mobile number that we have on record for the first contact, then select the ‘Send PIN button’ and a PIN number will be sent to your mobile phone.  This PIN number (as well as your email address) can then be used to log into ‘schoolgateway’ and make/view payments, and to view the meals taken on the dinner register.  For those parents who would prefer a second named contact to be able to access the system, please contact Mrs Long on 0191 4334142.

For those unable to make online payments, cheques provide the safest alternative – payable generally to Kells Lane Primary School (or Gateshead Council for School Meals only) or cash.  Please send any cheques or cash for dinner money, on Monday morning, in an envelope or purse clearly labelled with your child’s name and class. The current cost of a school meal is £2.40 per day (correct as at September 2020).

If you have any concerns regarding the system please do not hesitate to contact Mrs Long on 0191 4334142.


The Local Authority’s policy with regard to charging for school activities is to encourage schools to offer opportunities which broaden the children’s experience in connection with certain curriculum areas e.g. swimming, educational visits to historic sites, theatre visits, and visits to art galleries or museums. Following this policy, the school will ask for contributions from parents, without obligation, and no pupil will be omitted from an activity if parents do not contribute. However as visits are non-profit making, they can only go ahead if all costs are covered. The school follows Local Authority guidance on adult pupil ratios. For Key Stage 1 visits this is 1 adult to 6 pupils. In Key Stage 2 it is 1 adult to 15 pupils. For Key Stage 2 residential visits the ratio is 1 adult to 8 pupils.

School Uniform


For safety reasons, children may not wear jewellery in school, although this does not preclude the wearing of watches. Children should leave watches at home on days when they have PE, games, or swimming lessons.

Earrings are not to be worn in school at any time, for health and safety reasons. If parents are thinking of having their children’s ears pierced this should be done during the first week of the summer holidays as this gives enough time for ears to heal and earrings to be taken out for school in September.

Lost Property

Please note that valuables must be labelled or marked with a name, so that we are able to return all possessions to their owners. We often have a large number of un-named items, which are sent to charity if unclaimed, as we do not know how to return them to their owners – DO please label all clothing, including coats.

Year 6 pupils may bring a mobile phone to school if needed but it must be left in the office with Mrs Skinner upon arrival and can be collected at the end of the day.

Medical Information

There is a Local Authority directive, which prohibits the school from giving medication of any kind to children, whether for the treatment of headaches, cuts or bruises etc. It would help greatly if teachers were also informed of any medical conditions requiring the occasional or regular use of medication. Wherever possible, parents are asked to arrange to administer all other medicines out of school hours but medicines prescribed by the doctor may need to be given at lunchtime. Please ensure that the medicine is clearly labelled and in its original packaging and is accompanied by a request form signed by a parent/guardian.


Parents must fill in a request form, available at the school office, to ensure that appropriate arrangements can be made for children who need frequent access to inhalers. Please advise whether your child can use the inhaler independently or requires adult support.

Medical Appointments

When appointments are made which necessitate children being taken from school during the school day, would parents please make arrangements to collect children from school at such times. We cannot allow children to go home or to the dental surgery etc unaccompanied, no matter how short a journey this would entail. Please see a member of staff when collecting your child, and when returning your child to school on such occasions.

If your child needs an appointment to visit the dentist, doctor, or hospital, we ask you to try to make the appointment in the evening or late afternoon so that your child does not need to miss school.

Sex Education

An understanding about life itself is based on knowledge of our origins and development. Learning about our bodies is perhaps best done in the loving security of home as a natural part of growing up, though the children will naturally encounter the subject of growth and development in their studies at school, mainly in science.

The school has a Sex and Relationship policy. The policy was written by the Pupils and Curriculum sub-committee of the governing body after consultation with parents and taking advice from the LA. Parents have a right to withdraw from all or part of the sex education offered except those elements taught as part of National Curriculum science. Parents may wish to contact the Headteacher direct, if they wish to do so or have further information.

Snow and Bad Weather

The decision to close the school due to snow or bad weather will take account of the safety of pupils and staff.  We always aim to keep the school open, as long as it is safe to do so. The school will aim to make a decision as early as possible and reopen as soon as we can.

 In the event of bad weather, parents should check whether the school is open.  We will inform parents in as many ways as possible:

1. Via local radio, BBC Radio Newcastle, Metro Radio

2. Via the list of school closures on the Gateshead Council Website

3. Via Text from school

4. Via our school website